EXTREMELY slow response time from ADT (1.5 hours!)

On 16 April 2015 my alarm was activated and I received a phone call from the ADT call center notifying me of the activation. I requested that an armed response vehicle be sent around immediately.<br> <br> 1 hour and 20 minutes later I found a number online that led me to an automated call answering system which I eventually got through to a call center as I still had received NO RESPONSE FROM ADT! The operator told me that the armed response vehicle had not yet been to my property!!!!!<br> <br> THIS IS COMPLETELY UNACCEPTABLE!!!<br> <br> In 1.5 hours a house can be cleaned out!<br> <br> I then received a call back, 2 hours and 5 minutes after the initial phone call! At this point I had already been home for 10 minutes to investigate myself! I had to leave work, stressed as can be, and speeding home in rainy weather to put myself in a potential life threatening situation all due to that fact that an \ARMED RESPONSE"company cannot do what they are employed to do!<br> <br> This is not the first time that ADT has had very poor response times"