Extremely Slow Response Time after alarm activation

<p>For numerous months, I have requested that ADT cancel my contract. My two years on the ADT contract has lapsed, but ADT refuses to acknowledge my numerous telephone calls and emails. The main reason for my cancellation request is due to the pathetic response time of the patrol vehicle to my property when the alarm is activated. Today was another example of how slow ADT is when the alarm goes off. My property is vacant during the week as we are at work. Alarm activated at 11:25am. ADT contacted me to ask why alarm activated. I informed the person to dispatch a security guard. I told the person on the phone to please call me back once the ADT guard gets to my property. 40 mins later, no call from ADT. I had to contact ADT for feedback. When I enquied why the patrol vehicle took so long to get to my property - they didnt have an answer. The response time of over 30 mins is unacceptable. Should there be a burglarly at my property, the ******* would wipe my whole property out and ADT would still not have been to my property. I want my ADT premium cancelled immediately!</p>