TM
Thabang M
1 reviews | Active since Nov 2019
10 Dec 2020, 09:42
Extremely Disappointed by Fidelity ADT
I am extremely disappointed by the way they conduct business with their clients. I terminated services in December 2019 after new home owners took over the account, only to be debited in January 2020. After querying, I was refunded the full monthly premium. Only to receive an sms stating that i have been handed over to attorneys to collect a month's premium. This without any call nor sms saying that I owe them. I am being sent from pillar to post trying to get answers with no luck!
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Adt Security's replyOfficial
22 Dec 2020, 11:00Dear Thabang
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Adt Security's reply22 Dec 2020, 11:00
Official
Dear Thabang
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt