EXTREMELY BAD SERVICE

I have tried several times yesterday 01/09/2020 and today 02/09/2020 to get a technician booked for today but to no avail. I get to a different technical assistant every time I phone your call center and all theý all promise to put me through to a technical manager, then drop the call. This is unacceptable, I have asked them to prioritize it as we have a solar solutions retail shop and there has been an influx of ******ies specifically targeting solar companies, over a stretch of three weeks 5 similar shops we deal with on a daily basis have been targeted by a group who works with the same mods operandi, and this is very concerning to us. One of our business partners was ****** on Monday, The other on Friday last week.

Still they are not helping us to get our alarm sorted out.