1 reviews | Active since Mar 2021
EXTREMELY BAD SERVICE AND COMPANY TO DEAL WITH
This is the most unprofessional company, I put a tracker into my car, then due to covid-19 I fell behind on my payments, so they handed me over, I have caught up and now I pay via eft to them as soon as I get paid. They still phone me asking for the money, meanwhile I paided 3 days ago. I am still waiting to find out if this tracking unit is still active, as well as should anything happen who do I call, from the time they installed this into my car I am still waiting for a telephone number that I can call. When you phone them they put you onto a wild goose chase and then just put the phone down. When you do get to speaking to them and they are unable to answer your questions, they just put the phone down. I would never recommend this company for anything, they are terrible and really should relook at how their staff treat customers, definately no customer service here. VERY VERY VERY SAD, MANAGEMENT YOU NEED TO DO SOMETHING HERE
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-ADT
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-ADT
