SK
Shane K

1 reviews | Active since Aug 2015

03 Jul 2019, 11:42

Exorbitant ADT cancellation fees: BEWARE!

I cancelled my ADT service a few months ago since I accidentally activated my alarm a few times, and noticed that ADT's response time for calling me to check is not always up to standard. Just received an invoice of over a thousand rand to pay for a large portion of the months ahead (without being covered by them!). Was not happy with the service in the first place, and now need to pay for no service. Check the fine print on all ADT contracts: You might end up getting substandard service, and have no way of backing out of it without incurring extra cost! I will never, ever use ADT services again.

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Replies (1)
Adt Security
Adt Security's reply03 Jul 2019, 15:41
Official
Dear Mr Kleyn
  We take note of your comments. These have been communicated to the Accounts department. You will be contacted by our Credit Controller to further discuss. 
 Kind regards
 Fidelity-Adt