SO
Samantha O

1 reviews | Active since Jan 2021

23 Mar 2021, 13:04

EMPTY PROMISES

I had my alarm system installed in November 2020 only to find out my alarm could not be armed at night because whenever I walked in the my bedroom the alarm would go off ,so i called ADT for assistance who then advised the technician needed to by pass something on the alarm...today 23.03.2021 i am still waiting for that tech guy after numerous calls still no help.

STRIKE 2 my panic button has been arming itself for the past few weeks ADT call i explain the same story panic button broken please send a technician out to fix my alarm this query was lodged in February its now march I do not feel safe using ADT is there anyone who can buy out ADT so i can move to a different company there service stinks real bad i wish i never joined

0
Replies (1)
Adt Security
Adt Security's reply23 Mar 2021, 14:39
Official
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
 

 Kind regards
 Fidelity-Adt