Empty Promises

Early this morning (17 March 2015) our alarm went off, indicating zone 3. Nothing was wrong there and rearmed system. 5 min later it happened again. Realized zone must be faulty and tried to bypass it. System would not allow a bypass. Called ADT who put me through to standby technician. No technician answered the phone, instead it went to voice mail. Called ADT again. Once again my call was forwarded and answered by a voice mail. Called ADT again. Operator said she would check and call me back. 30 min later still no return call. Called ADT again. Call got forwarded and again answered by voice mail. Called ADT again.Operator said she would check and call me back.<br> <br> An hour later still no return call. Gave up and went to bed without alarm protection. <br> <br> 0900: Still no return cal. Call ADT. Spoke to service manager. He would look into it and call me back.<br> 11:20 Still no call back. Called ADT for service call. Nobody can come out for 3 days, unless I pay extra then someone may be able to come out today after 17:00<br> <br> We still have no working alarm system.