1 reviews | Active since Feb 2017
Employee not doing thier job
<p>Since from last year July I have been trying to cancel my contract,I have send the email as been told but the contract was never cancelled.I eve send the email to ********** and ********** and even today I still have the aerial system at my house.I was told that I am on areas for not making a payment after the contract was cancelled.always when I call in I get told that someone willcall me and that someone has ever call me.the adt aerial sytem was disconnected as nolonger interested.I joined adt thinking that it will pprotect me by not knowing that I am bringing trouble home.hey ones wanted to charge for servicing their sytem mean while I was on ****tract and the contract states that there will be no charges for repairs I am sick and enough with adt please come and collect our aerial device,I will not make a call in as there is nothing happenig</p>
N Mokoane promised me that she will make sure that this matter get resolved ,still today I am still waiting
N Mokoane promised me that she will make sure that this matter get resolved ,still today I am still waiting
We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.
Kind regards
Customer services
ADT I am still waiting even as of today, please act as you promise this thing of me having to chase up on you for someone to do their job is boring now come on
ADT I am still waiting even as of today, please act as you promise this thing of me having to chase up on you for someone to do their job is boring now come on
Please stop calling me or my wife claiming that I still have your aerial device an arrangement has been made up for it to be picked up by your response vehicle since the necessary department failed to do so in time,i got no time to answer nonsense questions is not my problem if you are failing to update on your system and stop telling me to call in a certain department to correct that ,you where never there when I needed you most besides being in my account every month end and please fix your problem and don't make it mine
Please stop calling me or my wife claiming that I still have your aerial device an arrangement has been made up for it to be picked up by your response vehicle since the necessary department failed to do so in time,i got no time to answer nonsense questions is not my problem if you are failing to update on your system and stop telling me to call in a certain department to correct that ,you where never there when I needed you most besides being in my account every month end and please fix your problem and don't make it mine
Today I received a call from credit works letting me know that I owe Adt cancellation fee meanwhile is them who failed to cancel the contract after I have followed their process,this show me that Adt is quick to collecting money but failing to make their customers happy ,please Adt sort out your confusion and leave me alone it's not my problem is there is communication breakdown at adt
Today I received a call from credit works letting me know that I owe Adt cancellation fee meanwhile is them who failed to cancel the contract after I have followed their process,this show me that Adt is quick to collecting money but failing to make their customers happy ,please Adt sort out your confusion and leave me alone it's not my problem is there is communication breakdown at adt
Can someone make me to understand how do I owe this company adt if I have started trying to cancel a contract before July 2016 and and it only get cancelled on the 12 December 2016 after I have requested for a cancellation documents then on the 24 June 2017 I receive a call from credit works that I owe cancellation fee
Can someone make me to understand how do I owe this company adt if I have started trying to cancel a contract before July 2016 and and it only get cancelled on the 12 December 2016 after I have requested for a cancellation documents then on the 24 June 2017 I receive a call from credit works that I owe cancellation fee