GE
Grant E

1 reviews | Active since Dec 2011

13 Feb 2017, 16:01

Double Deduction again!

<p>Hi ADT</p> <p>Its been 11 days with no response, I sent another email to the ********** email address however STILL no response...</p> <p> </p> <p>Clearly you are never there to reply to messages ???</p> <p>Regards</p> <p>Grant</p> <p> </p> <p>WALKER, ALFREDA [Adt Security - Head Office] ********** <p>On Thu, Feb 2, 2017 at 7:56 AM, Grant Engel wrote:<br />Good Morning Alfreda</p> <p>Trust you are well.</p> <p>The seems to be two premiums deducted again this month one for R272.00 and then another amount of R285 (which was the initial agreed amount)</p> <p>Not sure what is happening with your Accounts department as this is a double payment as before = R557 that has been deducted ??</p> <p>Can you please confirm why a double deduction was done??</p> <p>Thank you</p> <p>Grant</p>

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Replies (1)
Adt Security
Adt Security's reply13 Feb 2017, 16:30
Official

We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.


Kind regards
Customer services

Best regards,