TN
Thamsanqa N

1 reviews | Active since Nov 2024

18 Aug 2026, 20:22

Double charging and lying about refunding

Very displeased and disappointed 😞. They over billed and said I’d get 2 months free but they continue to bill and have NOT refunded me while they said they’ve processed the refund. What is it if it’s not lies? 😭😭😭. Why do I have to keep coming here to attention?

0
Replies (1)
Adt Security
Adt Security's reply19 Aug 2026, 07:12
Official
Dear Thamsanqa Ngqumshe
 
We take note of your complaint.  You will be contacted by our Social Media Officer as soon as possible to discuss further.  Kind regards 
Fidelity-Adt