Don’t waste your money with them.

I wash there was an option for a 0. The alarm got tripped and someone from ADTs call center called us to inform us about the alarm. We confirmed that we were not home and that they should send someone to attend to the possible crime scene. 1. We got to the house first 15 minutes after the alert. 2. We Waited by the gate for another 10 mins waiting for the dispatched guard. 3. called the line to get feedback on when the person is coming. 4. The lady told us that the delay was due to loadshedding! Do they use electric cars? Honestly don’t get the correlation. 5. Waited another 20 minutes then decided to enter because it was starting to be pathetic to wait any longer. No one was there luckily. I have to mention, as write this hours later, we are still waiting. Called the emergency line again and no one is picking up, I am just getting ads. Imagine if it was a life or death situation!!! Appalling!!

The signs of incompetency have always been there. We would test the alarm as per instruction monthly but they would call 30 minutes later.