Dont trust ADT to protect you!

I logged a call on Tuesday 13/09/2022 for my panic buttons to be fixed(3shops). I was promised a technician will be by us on friday 16/09/22 before 2pm. When I phoned around 1:30 I was told that the technician is running late and will only be here at 15:45. The technician NEVER pitched. When I complained on Monday 19/09/2022 I was told first thing on Tuesday 20/09/2022. STILL no technician. Everytime I phone I get cut off. I have placed close to 20 calls between Tuesday 13/09/22 and today!!!!!!!!!!!!!