Dont ever try to cancel - will ***** your Money!!
<p>Worst experience ever. ADT trying to protect us from ********* when they are in fact *********. When entering into an agreement with ADT don’t even bother reading the contract because should you wish to cancel they will manipulate the contract to suit them. My contract reads as per the picture below (and I sure so does all the contract). When trying to cancel it though a complete different story. Bae Megalane was the call centre agent to assist me and her explanation for this clause in the contract is - “You can only cancel after 24 months, when you are out of contract. clause 12.3.2 is applicable when you are out of contract, not while you are still on contract. “ Not sure if I am going crazy but it is contradicting this entire clause? ADT now wants me to pay +/-6 month’s subscription to cancel. So far unable to receive a valid explanation.</p> <p> </p> <p> </p>
