1 reviews | Active since Jan 2015
Don't bother linking to ADT
<p>ADT linked up the alarm in our house on the 6th June. The team tested the alarm and all was working fine. A week later we tested again and all was working. Today, we tested the alarm again and it is no longer working and no signal is detected by ADT when the alarm goes off. When we called to try and fix it, we were told that is can't be fixed immediately and that we need to pay a fee if we want someone to come out. Is this really a security company if the system doesn't work after 3 weeks? Or is a money making racquet where you pay a monthly fee for absolutely nothing? How can we be expected to wait days for it to be fixed? Total *******. Don't waste your money. I will certainly be asking for mine back.</p>
I got a call to follow up on my complaint. I arranged for somebody to come to my house on 11 July to fix the radio as it was still under warrantee. However, Monday came and went and nobody showed up and nobody bothered to call and cancel. I can't even explain to you how terrible this service is. Please cancel my subscription immediately and pay me back every cent I have spent so far as you have provided absolutely nothing to me as a service.
I got a call to follow up on my complaint. I arranged for somebody to come to my house on 11 July to fix the radio as it was still under warrantee. However, Monday came and went and nobody showed up and nobody bothered to call and cancel. I can't even explain to you how terrible this service is. Please cancel my subscription immediately and pay me back every cent I have spent so far as you have provided absolutely nothing to me as a service.