MK
Murray K
1 reviews | Active since Sept 2013
03 Aug 2017, 07:32
Does not cancel subscriptions - No Contract
<p>I contacted there call centre to cancel my month-to-month subscription, I completed all the forms and still adt keeps deducting money from my account. By the way I have been a customer for about 4 years now and this is the kind of service (lack of service) I get. Never missed a payment. </p>
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Replies (2)
Adt Security's replyOfficial
03 Aug 2017, 08:12We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.
Kind regards
Customer services
Best regards,
Adt Security's reply03 Aug 2017, 08:12
Official
We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.
Kind regards
Customer services
Best regards,
MK
Murray K's updateReviewer Update
03 Aug 2017, 08:57ADT now states even tough I do not need their services they are still going to charge me for the full month of August. I have now escalated the matter to their new CEO, and most probably CPA if my matter has not been sorted.
MK
Murray K's update03 Aug 2017, 08:57
Reviewer Update
ADT now states even tough I do not need their services they are still going to charge me for the full month of August. I have now escalated the matter to their new CEO, and most probably CPA if my matter has not been sorted.