LR
Lebogang R
1 reviews | Active since Jan 2011
24 Dec 2022, 15:16
Does Mr Wahl Bartmaan know the service his staff gives?
Invoiced, accounts debited, no patrol, no service, no working material let alone sense of urgency. PRETTY MUCH USELESS!!!!! They promise to call and never get back to you ever! No one, absolutely no one knows what they are doing!!!!
Helpful (0)
Replies (5)0
Replies (5)
Adt Security's replyOfficial
29 Dec 2022, 13:30Hi Lebogang R
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
Adt Security's reply29 Dec 2022, 13:30
Official
Hi Lebogang R
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
LR
Lebogang R's updateReviewer Update
29 Dec 2022, 14:03Really now? Someone from your social meadow team called back yesterday and a technician came out and didn’t have the appropriate equipment and still no working alarm!?!? I want you to refund me for all the days I didn’t have an operational alarm you and the dealer have 24hrs to sort this mess out, if not, you’re welcome to come uninstall your systems and ensure my property is fixed to its original state prior to you coming through.
LR
Lebogang R's update29 Dec 2022, 14:03
Reviewer Update
Really now? Someone from your social meadow team called back yesterday and a technician came out and didn’t have the appropriate equipment and still no working alarm!?!? I want you to refund me for all the days I didn’t have an operational alarm you and the dealer have 24hrs to sort this mess out, if not, you’re welcome to come uninstall your systems and ensure my property is fixed to its original state prior to you coming through.
Adt Security's replyOfficial
29 Dec 2022, 15:22Dear Lebogang
You comments have been escalated to our Social Media team in JHB.
Kind Regards
Fidelity-Adt
Adt Security's reply29 Dec 2022, 15:22
Official
Dear Lebogang
You comments have been escalated to our Social Media team in JHB.
Kind Regards
Fidelity-Adt
LR
Lebogang R's updateReviewer Update
29 Dec 2022, 16:26Just as the escalation that was made to Katlego on Saturday and Monday from whom I still have not heard???? You have dry and old dad jokes!!!!
LR
Lebogang R's update29 Dec 2022, 16:26
Reviewer Update
Just as the escalation that was made to Katlego on Saturday and Monday from whom I still have not heard???? You have dry and old dad jokes!!!!
LR
Lebogang R's updateReviewer Update
04 Jan 2023, 10:10To date, nobody from ADT has bothered to address my premium refund, accessing and invoice they sent to me, lack of patrolling during the time the alarm was no operational!
I want someone to call me right away.
I want someone to call me right away.
LR
Lebogang R's update04 Jan 2023, 10:10
Reviewer Update
To date, nobody from ADT has bothered to address my premium refund, accessing and invoice they sent to me, lack of patrolling during the time the alarm was no operational!
I want someone to call me right away.
I want someone to call me right away.