AM
Arlin M

1 reviews | Active since Jun 2024

28 Jun 2024, 12:28

Do yourself a favor and just don't.

If i could give no stars i would. The poorest customer service I have ever seen. Somehow when you try to get hold of them to dispute or talk about your account and details, they are never available. But they sure know where and how to find you once they have added unnecessary fees to your account and need you to pay it. They are not upfront and the service just sucks.

0
Replies (1)
Adt Security
Adt Security's reply01 Jul 2024, 11:32
Official
Dear Mrs Matthys
 
Apologies for only responding to the Hello Peter now.  We take note of your comment.  You will be contacted by our Social Media Officer as soon as possible to discuss further. 

Kind Regards  
Fidelity-ADT