Do not trust this company or its representatives
I started requesting ADT to remove my alarm system to our new home two months prior to moving. I was provided a date after moving out of my premises. I contacted them several times to inform them that I could not provide authorization for them at my previous address, since I would have moved out. Nothing happened, no reply. One I had moved I contacted them again to attempt ,to remove my previous system and install it at our new home. I was visited by a rep who promised me he would resolve the issue at my old address and that I needed to sign a new contract, which I did. A few days later I received and email with agreements that was completely different from the one I had signed. I phoned the rep and cancelled the agreement I had signed. I am still receiving invoices for services at my old premises. There is a major disconnect inside this company. Be warned, you may have the same experience I had.
We apologise for the inconvenience caused. You will be contacted by our Moving Cancellation agent as soon as possible to discuss further..Kind RegardsFidelity-Adt
We apologise for the inconvenience caused. You will be contacted by our Moving Cancellation agent as soon as possible to discuss further..Kind RegardsFidelity-Adt
