ZM
Zaakir M

1 reviews | Active since Jan 2024

23 Jan 2024, 16:17

DO NOT TRUST THEM! APPALLING CUSTOMER SERVICE TOO!

Appalling service!!!! I don't trust them either. I strongly suspect involvement of ADT staff during a house break-in. I escalated my issue to senior management at ADT who assured me that an internal investigation was going to be conducted and after 1 month, still no feedback let alone resolution. I even tried calling the respective manager several times to follow up and it seems like they are playing hide and seek - have to hold on for long time, leave messages and he just does not return my calls

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Replies (1)
Adt Security
Adt Security's reply23 Jan 2024, 16:40
Official
Dear Zaakir M
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       Kind regards
Fidelity-Adt