Do not honor service agreement

<p>The sales person who sold me the service assured me that there would be no price increase for the duration of the agreement. The agreed price was written onto the service agreement. A few months into the agreement there price was increased. I have called and emailed customer service and accounts repeatedly to correct the issue. Even the sales person concerned agrees that it must be corrected and has emailed accounts to correct the issue but more than a year down the line this problem persists and the incorrect amount appears on my statement. Now ADT are threatening suspension of service and default listing at the credit bureaus. There are other issues too, like the 'Warm up special' of two months free service, but as I did not have a working radio for the first month and a half that period cannot be considered as part of my two free months.</p>