Dismal services, dismal employees, dismal arlam systems

I posted a review earlier this year wanting to arlet the whole world of who Fidelity ADT is, bunch of ****** who do not really care about people's safety as they claim, instead they rob people. As long as they receiving and debiting your account. Oh yes and they also reply on social media just to fool people so that it looks like they are attentive. After endless issues I experienced with my alarm system, Alwyn attended to my query and we came to an agreement where I agreed to giving ADT a 2nd chance instead of terminating the contract. He was then meant to send me all the communication we had in writing that there was no extra cost to the months that the arlam was faulty and no extra cost to sending out a team to fix the problem which he discovered. To my shock, in March I was ****** of my money where ADT stole without authorization a huge amount of money combined with the months where I had to reverse my debits so I could get attention from them. Now I'm being blacklisted by the very same ADT /putting an arlet on my name with ITC. Why putting me through so much pain ADT? A gentleman by the name of Kabelo called me few weeks back and I explained my complaint to him. He listened and promised to get Alwyn to contact me. To date I am still waiting for the call. Is it not better to rather cancel such services? Why give money away when this company has shown that No1 really cares? Let's spread the word about ADT and save other many people considering binding themselves with this silly contract