Dismal Customer Care

Item: Adt Security
Rating: 1
Author: Russell H

My wife posted a review of ADT's dismal response to their botched installation which resulted in a burglary within hours of their installation (see 10 May 2019 post). The only response from ADT was from their Social Media Representative to whom we sent all related correspondence regarding the incident. To date, AGAIN, no response from ADT.

Helpful (0)

Replies (1)

Adt Security's replyOfficial

07 Jun 2019, 09:43

We thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt

Best regards,

Adt Security's reply07 Jun 2019, 09:43

Official

We thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt

Best regards,