Disingenuous assistance on top poor treatment of client

<p>On 17 Jan 2017 I wrote a review explaning my frustration at ADT refusing to provide installers codes to a system that I own. The suggestion I made was even to have the code changed by ADT to a code only I would know.</p> <p> </p> <p>I was contacted on the 17 Jan 2017and given information to assist me when in fact all that was provided were the default codes for any system when newly installed. ADT are well aware that they have put in a specific installers code and refuse to provide such. My follow up to that review has not received further attention and in phoning the ADT centre they are unable to put me in touch with the manager concerned.</p> <p> </p> <p>Should this not be suitably resolved in 24 hours I will be cancelling my service with ADT and issuing a letter of demand for costs incurred due to their irrational and unreasonable policies. ADT are continuing to be happy to put me at risk while joyfully treating me as an idiot following 5 years of subscription to their service. I think this is a far broader issue of anti-competitive behvaiour that prejudices the consumer greatly in matters for which they have fairly paid and comp**** with.</p>