SS
Sasja S

1 reviews | Active since Jun 2012

23 Feb 2018, 13:59

DISHONEST SERVICE

My alarm was going off for no reason. ADT told me it's the panic zone. I've had this service for more than 5 years and I've never ever used the panic button. I call them and they say I must pay R500 for a technician to come out and then if parts must be replaced I must pay. I asked them why must I pay for something I'm renting from ADT??? Secondly i never ever used the panic button. I cancelled my service to go with Zone Security instead.

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Replies (1)
Adt Security
Adt Security's reply23 Feb 2018, 15:41
Official

We thank you for bringing this to our attention. You will be contacted by someone to discuss further.


Kind regards
Customer services

Best regards,