Disgusting service and leaking personal information of other client's

I've been assured by Chantell Booysen telephonically followed my email confirmation the contract will be ended and there will be no further debit orders and debit orders from April will be transferred back into my account. Till date I did not receive thr amount,a debit order ran off for the month of October. Upon emailing Chantell expressing my concerns I have not yet been contacted. However what is more concerning, I've received an email with personal information IE: address, reason for person leaving Adt, and amount of money that will be reversed in to their account. With that being said, Adt is a security company, how am I supposed to have trust with my personal information if this was not double checked before hitting the send button. I want my money back and ensure that no debit order runs off again!!! I am highly frustrated dealing with this process since April.

As a company that supposed to keep us safe, how can such a big mistake occur!!! I have personal information that you have sent to me via email of someone else acc and home address. This is against the POPI act!!!