Disgusting service

<p>On Saturday the 2ndJuly we realised that our system wasn't working and called the call-centre. We were told that our system hadn't been working for the past 3 days. Why should we pay for something that doesn't work? We then asked for our account to be de-activated but nothing was done. We sent and email-nobody bothered to attend/respond to. On the 15thJuly we made a follow-up call and our query wasnt resolved yet. I later recieved an sms on the 15th July confirming that the account has been de-activated but to my surprise my bank account was debited on the 25th July for the month of August. What the hell is going on??? Your call centre is pathetic-not to mention that the guards don't even patrol. They just park the car under the tree and sleep the whole day</p>