DISGUSTING SERVICE!!!

Fence alarm activation by someone and at no point did we receive a call from the call center to check all was ok. My parents are elderly people, I am currently disabled after a major operation and would not be able to assist if something happened. 40 minutes after the activation an armed response officer arrived. If anything had happened we would have all been seriously in trouble. <br> Please investigate this ADT because at the rate you are going you are losing clients and about to lose another one today