Disgusting service

<p>ADT call centre and back office staff must be the poorest available.</p> <p>After 2 months, numerous requests to cancel my service and have my debit order deductions refunded I have now resorted to posting this on Hello Peter.</p> <p>Please see email correspndence.....</p> <p>Dear Cheryl,</p> <p>Unfortunately, ADT have lived up to their reputation of being ***********.</p> <p>I have not been refunded or has anyone contacted me to remove the radio.</p> <p>Please may I ask you to cancel my debit order today as ADT cannot be trusted and have abused this option. I will pay on receipt of a monthly invoice.</p> <p>Kind regards,</p> <p>Tony Rall</p> <p> </p> <p> </p> <p><br />From: Booyse, Cheryl [Adt Security - Cape Town] ********** <br />Sent: 02 December 2016 10:35 AM<br />To: Tony Rall ********** />Subject: RE: Confirmation of Cancellation</p> <p>Good day Mr Rall</p> <p>Thank you for the reply. I’m glad I could be of assistance to you.</p> <p>I have requested that they refund you the December premium yes. I will also ask our removal department to contact you to remove the radio.</p> <p>Should the students be interested in continuing in March, you or they, can always contact me directly for assistance. My direct line is ********** 721.</p> <p>Please feel free to contact me should you have any queries.</p> <p><br />Yours sincerely</p> <p>Cheryl </p>