Disgusting and concerning service

<p>DO NOT JOIN ADT IF YOU WANT A PROPER SECURITY COMPANY.</p> <p> </p> <p>I AM DISGUSTED AND APPALLED AT THE SERVICE OF ADT. IV CALLED IN X5 TO COMPLAIN THAT THE INSTALLERS DID NOT COMPLETE THE INSTALLATION AND DID A POOR JOB WHEN THEY WERE HERE. THEY EVEN FORGOT TO PROGRAM THE DIGIPAD WHICH MEANS THAT THEY CAN'T GET INTO MY PROPERTY IF SOMEONE BREAKS IN. THE CALL AGENT EVEN ACKNOWLEDGES THAT IV CALLED SO MANY TIMES.TODAY SOMEONE TAMPERED WITH MY GATE WHILST I WAS OUT AND I TRIED CALLING ADT FOR 30 MINS NO RESPONSE. THEN WE ACTIVATED THE ALARM AND ONLY AFTER 10 MINUTES DO THEY CALL. THIS IS NOT THE SERVICE YOU PAY FOR WHEN IT COMES TO SECURITY, A PERSON CAN BE ****ED IN MINUTES AND YET ADT TOOK 30 MINS TO RESPOND. IF IT WAS A LIFE AND DEATH SITUATION, THEY WOULD NOT HAVE EVEN GOT INTO MY PROPERTY TO HELP. THIS IS SHOCKING AND UNACCEPTABLE. I WILL BE CANCELLING MY SERVICE AND ALSO BE TAKING THIS TO THE CONSUMER PROTECTION COUNCIL AS I WON'T PAY FOR A SERVICE THAT I AM NOT GETTING! ADT WE TRUST YOU WITH OUR LIVES AND FAMILY, DO THE JOB WE PAY YOU TO DO!</p>