1 reviews | Active since Mar 2009
DISGUSTED!!! *******!!
Beyond Pathetic!!! As a consumer, being told that my rate could be reduced after me stating that the facility is overpriced is beyond ridiculous, Why am i not getting the reduced rate in the first place? ***** me over until i complain and then reduce my rate? Is that your standard business practice! In this harsh economic climate you still choose to ***** from us? <br> I received an sms stating that my debit order was returned unpaid. As this debit order does not go off my personal account, i was not aware of this. My wife mentioned that ADT is becoming ridiculously expensive and unaffordable! I immediately called the number *** and spoke to Germina Maphanya whos attitude is DISGUSTING!!! She does not have a manager that she reports to... My irritation caused her to throw the phone down on me, a customer for many years. When i called back, she has a supervisor who is NOT AVAILABLE. Number given to me ***... ALL IN MEETING... Where do you find these staff? No customer service experience whatsoever! With more staff like the ones answering your phones at head office... you might end of losing ALL your clients!
We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today who can assist you further.
Kind regards
Customer services
Best regards,
We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today who can assist you further.
Kind regards
Customer services
Best regards,
