NM
Neela M
1 reviews | Active since Dec 2020
11 May 2026, 11:29
disappointed with the service from this company
Hi my name is neela Mansraj I'm very disappointed with the service from this company I got an sms saying that I owe r819 and I'm unemployed and only collecting a old a grant they want to charge me for excessive arm response but when my alarm goes off they take an hour to come to my house...plus the credit control lady was very rude to on the call her name is sadhana Mahrajon can someone from management please call me ASAP regarding this matter because the debit order will go off my account on the 15th of May.... my contract number is ***
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Replies (3)
Adt Security's replyOfficial
11 May 2026, 11:39Dear Neela Mansraj We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
Adt Security's reply11 May 2026, 11:39
Official
Dear Neela Mansraj We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
NM
Neela M's updateReviewer Update
11 May 2026, 12:42Please get someone to call me ASAP from management 🙏
NM
Neela M's update11 May 2026, 12:42
Reviewer Update
Please get someone to call me ASAP from management 🙏
NM
Neela M's updateReviewer Update
11 May 2026, 17:42I asked for someone to call me from management I haven't received a call yet very bad customer service 😒
NM
Neela M's update11 May 2026, 17:42
Reviewer Update
I asked for someone to call me from management I haven't received a call yet very bad customer service 😒