Details still not change in a year as requested and no one to assist me to activate my alarm at night.

<p>Beginning of June i went on holiday,on my return i discovered when i arm my alarm at night it does not activate.I called the control room numerous of times but no one could really assist me.I decided to make a visit on own expense to your headoffice only to findout that my details i requested to update has stil not been done after a year....this made me even more furious due to the fact of incident no.1.Im at the point were i feel like deactivating your service due to incompetant staff not doing what they are suppose to.I expect to receive a call from your superior if not this matter will be taken further..</p>