pS
pedro S

1 reviews | Active since Feb 2014

01 Jun 2016, 06:27

delaying and dishonest tactics for cancelation

<p>twice that i have cancelled with adt its been the same story.</p> <p>delay delay delay.by the time they actually agree to cancel 10-14 days will pass.</p> <p>these days you are billed for.</p> <p>but here is the good part.</p> <p>they recieved my cancelation letter on the 10 may.they state in their contract 30 days notice.fair enough.</p> <p>but month end they debited the full amount,which should have been 10days only.</p> <p>so i phoned .only to be told that even after 30 days they will still bill you for the remainder of the month.</p> <p>an extra 20 days just for fun.</p> <p>so in total i had to pay 50 days to cancel with adt.</p> <p>i do not wish for a reply or a refund or an apology.</p> <p>i have wasted enough of my precious time.</p> <p>but the consequences of adt's actions will make me the worst walking advert</p> <p>i will go out of my way to relay this event to every single freind ,aquaintance, etc etc</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Adt Security
Adt Security's reply01 Jun 2016, 06:42
Official

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.


Kind regards
Customer services