Deducting fee's on a cancelled contract!

<p>In May 2015 a cancelation was send to ADT - cancelling our services with them. A month's notice was given. ADT technicians came to remove the radio and transmitters from our offices in June 2015.</p> <p>As I do not have access to our companies bank statements, my director informed me that the fee's were still going off from June 2015 till April 2016. When I phoned to find out why, they informed me that the services were never cancelled. Now I ask the qeustion , if the Radio was removed how were they receiving signal from us. How can we be billed for a service that was cancelled and radio removed. </p> <p>Since the 5th of April 2016 I have been sending emails weekly and daily - read receipts gets send but not one reply. When I phone the employees just tells me they dont know . </p> <p>I would like for ADT to please resond to my numerous emails that was send. </p> <p>Cannot believie that you can be billed for a service that was cancelled. </p> <p>A refund is needed on the fees that was deducted from June 2015 - April 2016 - ADT is quick to take your money but when there is a dispute they dont even bother to reply to a simple email.</p>