Debiting too much money

Item: Adt Security
Rating: 1
Author: Riaan G

Once again ADT messed up my debit order like almost every other month. This time they debited more than double what they were suppose to debit....

Helpful (0)

Replies (3)

Adt Security's replyOfficial

01 Dec 2023, 16:39

Dear Riaan G
We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. . Kind Regards Fidelity-Adt

Adt Security's reply01 Dec 2023, 16:39

Official

Dear Riaan G
We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. . Kind Regards Fidelity-Adt

Riaan G's updateReviewer Update

02 Dec 2023, 10:05

Now I am being told I will be billed for excessive alarm going off. On the call I was told its loadshedding, now Im being told that its the battery that was replaced less than two months ago.

Can someone call me to sort this **** out as the call centre i just called is useless

Riaan G's update02 Dec 2023, 10:05

Reviewer Update

Adt Security's replyOfficial

04 Dec 2023, 11:44

Dear Riaan G

We have escalated your request again to our Head Office in JHB to arrange for someone to call you to further discuss.

Kind Regards
Fidelity-Adt

Adt Security's reply04 Dec 2023, 11:44

Official

Dear Riaan G

We have escalated your request again to our Head Office in JHB to arrange for someone to call you to further discuss.

Kind Regards
Fidelity-Adt