DEBITING ACCOUNT WHEREBY NO ALARM IS CONNECTED

<br> Last year I requested for an alarm system to be installed.<br> It took ADT almost a month to come out to my property to install. In the meantime R380 was debited on 22 August 2014 with NO connectivity to an alarm whatsoever.<br> <br> I phoned ADT and requested for it to be cancelled as I was not happy with the services that I got up to that point and STILL NO ALARM WAS CONNECTED after they've debited my account with R380.00.<br> <br> Yesterday I got an sms confirming that ADT debited my account with R400 on 1 May 2015.05.04<br> I need to know who and what gave ADT the authority to debit my account where NO Radio is connected.<br> Why was my account debited. Do you think in your right mind that it is fair for a customer to pay for something that they DON'T have? <br> <br> I need both debit orders to be returned. The R380 that was debited 22 August 2014 as well as R400 that was debited 1 May 2015.05.04<br> I also need confirmation in writing that my account will not be debited again as I have no alarm system with ADT <br> <br> I need this sorted as soon as possible