Debited twice: No answer given

Item: Adt Security
Rating: 1
Author: Busisiwe M

I am still waiting for an answer as to why a debit order for an amount of R1071.80 has been raised again when I already paid? Surely your records show that the payment was made in march? Why am I paying twice?

Please rectify asap. This is so unnecessary and annoying.

Helpful (0)

Replies (1)

Adt Security's replyOfficial

04 Jun 2021, 07:30

Dear Busisiwe

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt

Adt Security's reply04 Jun 2021, 07:30

Official

Dear Busisiwe

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt