DEBIT ORDER STOP PROBLEM

Cancelled ADT security to replace with a Jeffrey's Bay local security firm. This was in 2018. Form signed. Noticed a few months ago still debit order. Bank stop on them. They continue as the reference numbers change. Reversed them and they threaten to suspend a non existant account. Many phone calls follow to their call centre. Natalie and then Megan promise to phone back no reply. Frustrated visited the Jeffrey's Bat offices to be told no managers on site only a receptionist. Refuse to leave until three conditions met. Record made no signal confirm debit orders stop and talk to a manager eventually Lorraine advises me to fill a form and she will deal with my request to get money back