Debit order details not changed- unauthorised debit order from my account!!!

I have never seen such incompetence from a company. How many times must I send the debit order insturctions form to change the bank details from which you must debit from. Last month you promised to fix the mistake but you still went on to debit from the wrong account. You guys are pathetic. I will revesrse it and demand you rectify this immediately!!

Wow, I do not recommend ADT to anyone. Give the small players a chance in the security market. This is one big pathetic company that has lost the ball. I am waiting for our contract to expire, I will not be renewing it. Rather go struggle elsewhere, I've had it with ADT!!!