Debit order despite canceling

Item: Adt Security
Rating: 1
Author: Carl K

I canceled my ADT on 9 July by phone. They asked me confirm with email, which I did. Despite this they still took my debit order at the end of August for September. Requests to Devin Julius to follow up led to no action.

Helpful (0)

Replies (1)

Adt Security's replyOfficial

10 Sept 2026, 13:19

Dear Carl Kohrs

We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.

Kind Regards
Fidelity-ADT

Best regards,

Adt Security's reply10 Sept 2026, 13:19

Official

Dear Carl Kohrs

We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.

Kind Regards
Fidelity-ADT

Best regards,

Debit order despite canceling

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