DEATH OF A PARENT, ADT'S DISSAPOINTING RESPONSE

<p>Both my parents have passed away and after dealing with funeral arrangement, having to relocate and dealing with wills and creditors and a whole lot of admin. We got a chance to call adt and they informed us about the death waiver telephonically, a silver lining. WRONG. A Consultant came to the house assured us AGAIN of the death waiver. A few days later we get a call to say that we dont qualify for the death waiver?? ***? FOR ELEVEN YEARS OUR PARENTS WERE CLIENTS NEVER MISSING A PAYMENT. ITS DISGUSTING THAT WE GET TREATED LIKE THIS JUST BECAUSE WE REPORTED THE DEATH A MONTH LATE!!! ADT WE EXPECTED MORE AT OUR TIME OF NEED! We will be sure to NOT recommend you and your dissapointing service</p>