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ADT is giving me headaches lastyear my back up battery stopped working and instead of advising me they told me that they need to send out a technician which i need to pay a call out fee after i told them what the problem was. So i said no thanks and asked a friend who works in the alarm system industry and he got me a new battery and replaced it. The fees has gone for under R400 to almost R600 in a short period of time today when i called regarding my sensors that does not activate when i activate alarm i am told they cant tell me over the phone a technician must come out n o will have to pay whereas this people come n press a few buttons n then they expect you to pay them. I am deeply dissappointed in this services and i have been with ADT since 2015. The service is very poor since they beacame Fidelity ADT.