WM
Wakhiwe M

1 reviews | Active since Mar 2025

02 Mar 2025, 12:07

******* customer service

Incredibly poor service from Carlos Pronto. For several months (have all email comms to prove) have had poor communication and feedback regarding my service cancellation. As a result I continue to have my account debited even though I have asked my service to be cancelled. Now the pain of trying to get refund.

0
Replies (1)
Adt Security
Adt Security's reply04 Mar 2025, 07:59
Official
Dear Wakhiwe Mabuza  We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further.    Kind regards  Fidelity-ADT