Contract cancellation issues

<p>So after being with ADT for a number of years, I have decided to cancel said policy (reason: they became too expensive). Phoned them in the beginning of July 2016 to be told that one must give a calendar months notice. I told them there is no way as the new provider is starting in August 2016 and that they must escalate this request. The consultant told me he would do so and that a manager of sorts would contact me to get this sorted. This never happened, even after I phoned in twice to hear what the status is of my escalation. Now, after 6 months they are threatening me with credit listing if I don't pay another months subscription (after they did absolutely nothing to resolve the situation). Only stating from their end that they are in the terms of the contract, but no customer service... Adt, you guys SUCK!! I will never use you again, and I hope the rest of SA that does use you also end their contracts with you (hopefully it will go better with them than with me). </p>