DS
David S

1 reviews | Active since Feb 2015

11 Feb 2015, 16:32

contract and small writting

A year ago i app**** to ADT to use there service only. the place i stay has the system in place so i only needed the receiver and Arial connected. i app**** to ADT for security service. the salesman who came explained what i needed to hear and told me no need to read contract as he explained what it was about. <br> <br> all cool and everything was going well, now i am moving.<br> <br> what now, i cant cancel cause there is a clause that says i'm on 24 month contract, only heard about it for first time when person handling my cancellation told me about it.<br> <br> She said i must pay ADT R850 to cancel contract, i told her i am moving to a farm and seeing as i cant cancel the contract that they would have to come install the equipment for me on the farm.<br> <br> she then changed her story about the contract and wanted to know what ADT can do to get out of the contract. i said to cancel owing nothing, she told me she would get back to me (its been 2 weeks and nothing) how long does it take. WORDS OF ADVICE READ ALL CONTRACTS THOROUGHLY

0
Replies (1)
Adt Security
Adt Security's reply12 Feb 2015, 08:15
Official
Hello gumibare,

We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today who can assist you further.

Kind regards
Customer services

Best regards,