Continued deductions after cancellation

On the 2nd of March I posted a complaint on Hellopeter with regards to continued deductions even after cancelling by Adt contract. 2 hours later received a call and a commitment from Vusi Ngwenya (if I remember correctly) that he will personally assist in resolving this issue.<br> <br> Still zero feedback on my issue. Adt has been promising to get my contract since December 2015 and still have been unable to find it.<br> <br> Already received message that the monthly payments increased so clearly my contract cancellation still not sorted.<br> <br> Adt is really terrible and clearly as long as you have signed debit orderand they can take money from your account, it seems like they are under no obligation to deliver any service to clients - reason for cancellation in the first place.<br> <br> Extremely disappointed by Adt lack of customer service. Have sent several mails in the past which they simply do not respond to....<br> <br> It's clear from all the comments on this site that Adt is known for such poor customer service! Will never advise anyone to make use of their service!