Continuation on Previous Compliant 24/06/2015

After the first complaint we had a meeting with ADT's area manager Moses on 3/07/2015 to try and resolve some issues, manager Rassie that did nothing about all the break-inns, two within 3 days, etc.<br> The last break-inn at *** was on Sunday 11/06/2015 where the ADT guard arrived 1.5hrs late. We never received any feedback. The fact that ADT issued a false report that they acted in time and was at the house gives the insurance companies a false indication of their capabilities, and the client can lose everything if ADT is at fault! R25 000 not paid by the insurer! ******* are fami**** with their system, the alarm goes off after some time, the guard doesn't acknowledge on arrival at the place to request for the alarm to be deactivated, ADT's control room also doesn't follow-up! The guard was never at the house and Moses said that he will give as feedback on all issues. Not received anything yet as he would not due to the fact that it would put ADT at fault, which can be used against them for prosecution. ADT has too many flaws in their system that would prevent a break-inn, only observers! Property at more risk with an ADT sign. Insurance companies will be made aware of it!!