1 reviews | Active since Feb 2014
Continously debited my account after cancellation
I was a customer who cancelled my subscription last year June/July 2014.<br> <br> However, I was still charged the subscription up until October 2014<br> After numerous calls, emails, etc. and furnishing bank statements clearly indicating that ADT was still debiting my account. I was promised that ADT would contact me and resolve the issue. To date, nothing has happened.<br> <br> I have been constantly **** to and misled. <br> <br> I Finally called again on the 16th Feb 2015, again ADT acknowledged that they were in error and someone would call me before end of business yesterday. Well its 24hrs later and still no response. <br> <br> obviously this is unacceptable and i will be letting the world now know about their attitude and lack of customer service.<br> <br> <br> <br>
We apologise for the delayed response to your query/complaint. You will be contacted by someone today who can assist you further.
Kind regards
Customer services
We apologise for the delayed response to your query/complaint. You will be contacted by someone today who can assist you further.
Kind regards
Customer services
