Compromising security of homes

On Monday I phoned to test my alarm, Then I was told no signal is been received, and that a technician will be sent but not said when. Me thinking in my head about the level of priority this should I'm thinking technician should be here the very same day or the following. <br> <br> On Tuesday I phone again asking what time is the technician going to be here, then I am told on Friday, and I stressed out that I cannot afford to wait that long it needs to be fixed, and said they'll get back to me.<br> <br> Wednesday I phone again guys what's happening? do you even care about the safety of my family, and then I am told you are booked a technician for Thursday. Then I tried to explain risks involved with postponing this issue to 1 of the coordinators I was chatting to, then pretended to understand and promised me special attention till Thursday, and even said he'll advise the security to leave receipts to prove they made rounds at my house, but with ADT nothing again empty promises. <br> <br> Today I phoned again, the technician came and confirmed the radio is at fault, off course radio is fault because not sending signal. Saying it will be fixed Monday. <br> <br> ADT refund my money if you can' resolve this cancel my